Business Analyst & User Support - Oracle PBCS

Location: North Sydney, New South Wales
Job Type: Contract
Specialisation: Telecommunications
Salary: Negotiable
Reference: CR/012239_1656995333
Contact: Julia Leung
Email: email Julia

Our client, a large North Sydney based telco organisation, is looking for a Business Analyst & User Support - Oracle PBCS.

About the role

  • Provide support to user for Oracle Smart View and PBCS
  • Update user guides and documentation
  • Involved in improvements to user self-service
  • Hands-on with testing and change management

Skills and experience

  • Good understanding and hands-on user experience of Oracle PBCS and Smart View
  • Understanding of business rules, user configuration and account metadata
  • Experience in analysing and implementing system process improvements
  • Experience in analysing data quality and processes
  • Experience with change management and user training
  • Very good communication and stakeholder management skills

What's on offer

  • 12 months' engagement working at a telco client
  • Hybrid work with 1-2 days per week in the office

What's next

If you would like to be considered, please click the apply button or call Julia Leung on 02 8243 6808.

Who we are

FinXL IT Professional Services is an established, innovative Australian company, providing technology enabled business solutions and consulting services across a number of industries. These include; Government, Telecommunications, Commercial and Finance. We currently have more than 1200 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. Through the delivery of services and implementation of new systems, processes and technology, we assist our clients to gain competitive advantage and reach new heights.