CRM Specialist

Job Title: CRM Specialist
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Salary: Negotiable
Start Date: ASAP
Reference: CR/009878_1645406417
Contact Name: Chins Christopher
Contact Email:
Job Published: February 21, 2022 14:20

Job Description

ASAP Start | Canberra and multiple locations

Initial contract for 12 months with 12 months extension

Australian citizen with ability to obtain Baseline security clearance


FinXL is seeking Microsoft Dynamics CRM/Power Platform Specialist and/or Dynamics CRM Portal Specialist to help design, develop, implement and support the required Dynamics 365 business solutions. The successful candidate will work as part of a highly motivated and cohesive team comprising of project manager, business analysts, and testers by using agile approaches to design, develop, implement, and support Dynamics CRM online business solutions.

The delivery teams are structured into Agile Solutions Train with three operational Agile Release Train (ARTs) with multiple scrum teams operating in DevOps model within Scaled Agile framework (SAFe). The section is working towards capacity based, capability funded model to leverage multiple productivity benefits of SAFe framework. In DevOps model Delivery and Operational responsibility are assigned within scrum teams. These teams deliver and operationally manage a suite of D365 business applications in the federal government department. D365 platform is envisioned as a strategic business applications delivery platform for better collaboration, resource optimization and to deliver integrated solutions.

The key responsibilities include:

  • Requirement / user story review feedback
  • Solution designs, including options analysis where several viable solutions may be possible
  • Developed Dynamics CRM based solution, in accordance with the agreed design, to deliver the capabilities required by the business requirements
  • Develop solution documentation and configuration/code comments
  • Peer solution/code review feedback
  • Release/deployment/implementation documentation.
  • Work in DevOps framework to support the deployed solutions

The successful applicant would be required to have:

  • Minimum of 3 years' experience with the design, development and implementation of Microsoft Dynamics CRM business solutions
  • Demonstrated experience with current versions of Microsoft Dynamics D365 Online CRM
  • Demonstrated experience and high competency with Custom workflow assembly development
  • Demonstrated experience and high competency with CRM form programming (i.e. Java Script)
  • Demonstrated experience and high competency with Custom page integration
  • A strong background in .Net development (C#, web services)
  • Experience with TFS or other version control products for Dynamics CRM solution development and implementation.
  • Relevant IT qualifications/certifications
  • Knowledge and experience in agile delivery

Desirable Criteria:

  • Highly desirable: Demonstrated experience with the development and implementation of CRM Portal solutions and/or ADX Portals
  • Preferably 5+ years' experience designing and developing Microsoft Dynamics CRM solutions
  • Design, development and implementation of SSRS Reports for Dynamics
  • Experience with the configuration and implementation of the Dynamics 365 App for Outlook (preferable), and/or Dynamics 365 for Outlook (CRM plugin)
  • Demonstrated experience with integration of D365 with other Azure applications and on premises applications
  • Demonstrated experience with the migration of Dynamics On-premises solutions to the Microsoft Azure cloud platform
  • Excellent communication skills and ability to interact with clients in a professional manner
  • Ability to work cohesively in a team environment using an Agile based method
  • Ability to work transparently and collaboratively, including when making decisions.

About the Company:

FinXL fosters a high-performing, inclusive workplace built on a foundation of excellence, respect and dignity. We take corporate social responsibility seriously through our ongoing activities with communities and staff involvement in these efforts. We are committed to environmentally friendly practices in both our own operations and our work with clients.

To be considered please send applications or contact Chins on 02 6243 6409 to discuss further.

FinXL does not accept unsolicited resumes or appreciate unsolicited calls from recruitment agencies.

FinXL encourages applications from Aboriginal and Torres Strait Islander people.