ICT Help Desk Officer

Job Title: ICT Help Desk Officer
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Salary: Negotiable
Start Date: 30/7/2022
Reference: CR/012364_1656915469
Contact Name: Jeremy Nilsvang
Contact Email:
Job Published: July 04, 2022 18:17

Job Description

  • Start ASAP | Canberra Location
  • 6 month contract with extension option
  • Australian Citizen only

Finite is an Australian owned award-winning independent ICT recruitment company that currently supplies to many of the country's largest banks, telecommunications, commercial and State and Federal Government organisations. Finite has offices in Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Auckland and Wellington.

The successful candidate will provide support to users of the department's ICT systems and assist in the administration and maintenance of the ICT infrastructure.

The key responsibilities required:

  • Provide help desk support to users
  • Liaise with external ICT contractors and suppliers
  • Assist with various ICT team activities as required to meet the team objectives.

The key skills required:

  • Demonstrated experience in first and second level support in an environment with servers operating Microsoft Windows (2008/12/16 and 19) and Exchange 2016, and desktops/laptops operating Windows 10.
  • Demonstrated experience in providing first and second level support for Microsoft cloud technologies including Office 365, SharePoint Online, OneDrive, and Dynamics 365
  • Well-developed analytical and trouble-shooting skills.
  • Well-developed communication skills including the ability to liaise effectively with a wide variety of stakeholders.

How to apply:

Please hit the apply button or email your resume and for more information contact the Finite Group on 02 62436477.

Finite actively encourages applications from Aboriginal and Torres Strait Islander people