FinXL IT Professional Services is an established, innovative Australian company, providing technology enabled business solutions and consulting services across a number of industries.
The role of the FTTx Network Engineer is responsible for the Capacity and Network Performance of the FTTx suite of technologies and will focus on technically escalate incidents from the first and second tier support centres. This role will include troubleshooting and diagnosing Network and Service incidents which are experiencing speed and stability issues preventing or inhibiting service performance and driving a negative customer experience.
To be considered for this role you will ideally have a some experience working in the Field on a Copper Network.
Knowledge & Experience:
Understanding of FTTX Copper networks ( rehabilitations activities an advantage )
An understanding of telecommunications terms and network configuration in the Fixed Line Space - FTTN, FTTB, FTTC & FTTP
Demonstrated ability to work to develop their functional competencies through process improvements
Familiarity with current telecommunications technology developments
High level of organisational and prioritising skills
Strong verbal and written communication skills
Commitment to safety, quality and time management
Demonstrated ability to deliver in a rapidly evolving technical environment
The ability to develop and implement complex processes and procedures
Ability to work to tight, often conflicting deadlines
Remedy BMC ticketing system
Understanding of Workforce management Systems
AMS, SAM, IPACT, TnD, SharePoint
Excel, Powerpoint, Word, Visio
If you fit the above profile then please apply now