Senior Business Analyst
Job Title: | Senior Business Analyst |
Contract Type: | Contract |
Location: | Melbourne, Victoria |
Industry: | |
Salary: | AU$850 - AU$900 per day |
Start Date: | ASAP |
Reference: | CR/007873_1634690248 |
Contact Name: | Vinthosh Sadhai |
Contact Email: | vinthoshs@finxl.com.au |
Job Published: | October 20, 2021 13:37 |
Job Description
Senior Business Analyst - Service Management (M19)
Outstanding opportunity for Business Analyst with Telco industry & service management knowledge to join leading IT Services organisation
- Immediate Start
- Large-Scale/Long-Term Program of Work
- WFH/Remote working arrangements available
We are seeking a Senior Business Analyst with experience in Service Management, specifically Service Now to join our large-scale program
- Demonstrated experience in Solution Design, Functional Requirements Specifications, BRDs
- Senior BA background - complex stakeholder engagement, and understands context of technical solutions and associated business processes,
- Hands-on experience in eliciting business requirements, defining epics, detailed user stories creation (including t-shirt sizing), user journey mapping and business process maps (As-Is and To-Be)
- Ability to model and develop technology engagement processes and services with detail
- Exceptional communication skills - independently presents, influences and communicates effectively to business stakeholders across all levels (executive and middle management)
*must be located in Australia with full working rights to apply

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