Service Desk Analysts

Job Title: Service Desk Analysts
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Salary: Negotiable
Start Date: 22/3/2022
Reference: CR/010033_1646013798
Contact Name: Jeremy Nilsvang
Contact Email:
Job Published: February 28, 2022 15:03

Job Description

  • ASAP Start | Canberra location
  • Contract until June 2022 with possible extension
  • Ability to obtain NV1 clearance


Finite is an Australian owned award-winning independent ICT recruitment company that currently supplies to many of the country's largest banks, telecommunications, commercial and State and Federal Government organisations. Finite has offices in Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Auckland and Wellington.

The role

Seeking Service Desk Analyst to undertake work that is moderately complex to complex in nature, under limited direction. Service Desk Analysts may also be required to assist the ICT Provisioning & Support team with requests that relate to equipment, mobile devices and configuration.

The requirements

  • Experience in assisting staff via phone, email, remote and onsite support with incidents and service requests within an ITIL framework.
  • Record accurate, timely and meaningful data in relation to client follow ups, requests, and communication.
  • Utilising expertise in the area of systems and infrastructure, and operational support across a geographically dispersed network.
  • The ability to determine software and hardware requirements to provide solutions to problems.
  • Install and configure software and hardware, and repair and replace peripheral equipment.
  • Assist with the planning and delivery of additional support activities aimed at enhancing the capability of the department.

How to apply:

Please hit the apply button or for more information contact the Finite Group on 02 6243 6477.

Finite actively encourages applications from Aboriginal and Torres Strait Islander people