Sr. Production Support Analyst - M24

Job Title: Sr. Production Support Analyst - M24
Contract Type: Contract
Location: Melbourne CBD, Victoria
Salary: Negotiable
Reference: CR/003418_1615779673
Contact Name: Kamal Mann
Contact Email:
Job Published: March 15, 2021 16:41

Job Description

FinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services.
As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry's leading: Telecommunication, Banking and Finance and Commercial Corporations, along with many State and Federal Government Departments.

We are seeking Sr. Java Production Support Analyst to join our team full time who will be working onsite in Melbourne CBD. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company's vision and strategy.


  • Responsible in fixing the production issues which are tagged to Releases.
  • Take up new initiatives to resolve production ticket quickly.
  • Identified and resolved any production issues, complete detailed monthly/annual reports on applications performance reviews and Incidents, Problem Management records, Change records.
  • Perform daily production system checks, monitored and analyzed resources and proactively participated in team meetings with Service assurance and Service reliability managers.
  • Triaging, Troubleshooting and restoration of applications within SLAs.
  • Create, Update, execution of Disaster Recovery plans and compliant with APRA regulator.
  • Utilize monitoring tools to proactively identify problems with applications.


  • At least 3 years of Production support experience.
  • Experience with Java, Struts, Spring, Hibernate, JDBC, JSP, Servlets, CSS, JavaScript, MySQL, DB2, Selenium (IDE, Web Driver, Junit, Hybrid Automation Framework), Ant, Maven, Jenkins.
  • Experience with AWS or Azure.
  • Experience with Splunk or App Dynamics.

To apply for this fantastic opportunity, please create a cover letter outlining your reason(s) for consideration, along with an up to date catered C.V and 'Apply Now'. For discussion about this opportunity, please reach out to kamalm