Technical Business Analyst

Outstanding opportunity for a Technical Business Analyst with telco industry, CRM and SQL knowledge to join leading IT Services organisation in the Digital space

• Immediate Start
• Large-Scale/Long-Term Program of Work
• Contract or Perm - the choice is yours!

FinXL Professional Services is a leading IT services organisation providing a broad range of services to assist large Australian enterprises and Government departments to deliver IT projects.

At present, an outstanding opportunity exists for a Technical Business Analyst with 3-5 year's experience working on CRM (any product) and SQL skills to join our team.

Key responsibilities:

• Liaise with GTM (Go to Market / Sales team) initiative stakeholders, Product Owners and Business BA's for requirements pertaining to product launches.
• Perform impact and feasibility analysis on the changes.
• Liaise with SMEs and guide the Robotics development team by providing specific implementable steps.
• Perform reference data updates / configuration activities in database to support product launches.
• Support business with ad-hoc reports on order volumes, success rates, etc.

Primary skills:

• Requirements elicitation
• User story documentation (using JIRA)
• SQL (hands-on)
• JIRA / Confluence
• Siebel (Basic Order-to-Activate flow)
• Salesforce knowledge is a bonus and will help

Secondary skill (for interaction with developers):

• UI Automation
• AWS working knowledge
• Basic knowledge is sufficient for both

*must be located in Australia with full working rights