Latest industry insights
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The Importance of Being Agile in These Changing...
Things are changing hour-by-hour right now. That makes it more important than ever that your team and your technologies are agile. The current level of uncertainty presents a moving target, which c...
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The Best Software Tools for Video Conferencing
During these uncertain times, more and more people are working from home. Which means their ability to communicate with coworkers and clients can be immediately impacted. That’s where the benefits ...
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Novel Coronavirus (COVID-19) update
FinXL (including XLdigital and Southern Cross Computing) remains open for business as usual and our teams and offices are functioning normally. Please contact us by telephone or email and we will b...
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Onshore vs. Offshore IT Solutions: Weighing the...
Increasing numbers of IT leaders are opting to offshore some or all of their services. It offers the chance to reduce costs and free up time and resources to focus on other business functions. But ...
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Don’t Make Me Think Part 2: Key Guidelines for ...
Your site’s usability and user experience (UX) become defining factors for how many visitors your site gets, how long they stay, and whether they want to return to it in the future. There are billi...
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Don’t Make Me Think Part 1: Key Guidelines for ...
Your company’s website is the first port of call for your customers. While there may have been a time when web design was a mere afterthought for business leaders, today it should be front and cent...
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How Digitally Mature Is Your Company?
Digital transformation is the buzzword of the century. It's essential for improving your operational processes and business models to stay ahead of increasingly demanding customer expectations. But...
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How Chatbots Can Improve the Customer Experience
Chatbots are providing brands with an entirely new way to interact with their customers. And when implemented the right way, they can improve the customer experience as well as reduce customer serv...
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Is Email Automation the 2019 Buzz Phrase You Fo...
If there’s one thing people love its finding useful shortcuts. Workflow shortcuts not only boost efficiency but also take a lot of the headaches out of some of the more mundane tasks - such as emai...
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5 Ways a CRM Can Dramatically Improve Your Cust...
When people first start using a Customer Relationship Management (CRM) platform, they are often amazed by what an effective tool it is. The software does far more than just data management, it actu...
